FAQ

Frequently Asked Questions

How long does shipping take?

Most orders arrive within 7–15 business days.

Some preorder or high-demand items may take slightly longer depending on supplier processing and shipping times.

If I have the item on hand it will get shipped within 7 days or less.

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Will I receive tracking information?

Yes! Once your order ships, you’ll receive a tracking number by email.

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Do you offer refunds?

We only offer refunds or replacements for items that arrive damaged, defective, or incorrect.

Please read our Refund Policy for full details.

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Why does shipping sometimes take longer?

Some items are fulfilled directly through our trusted suppliers or are processed through preorder fulfillment to keep our prices affordable and inventory updated.

We always aim to provide clear shipping estimates before purchase.

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Can I cancel my order?

Unfortunately, orders cannot be canceled once placed because processing begins quickly.

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How do I contact customer support?

You can contact us anytime at:

📧 prettyprofits305@gmail.com

Please allow 24–48 business hours for a response.

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Do you restock sold out items?

Some items may be restocked depending on demand. Follow us on social media or check back on our website for updates.

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Are your items true to size?

Most items fit true to size unless otherwise stated in the product description. We recommend checking sizing details before purchasing.

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What if I entered the wrong shipping address?

Please contact us immediately after placing your order. Once an order has been processed or shipped, we may not be able to change the address.