Refund policy

At Pretty Profits, customer satisfaction is important to us. Please review our policy carefully before placing your order.

All Sales Policy

Due to the nature of our products and fulfillment process, all sales are considered final unless your item arrives damaged, defective, or incorrect.

We do not offer refunds for:

  • buyer’s remorse
  • incorrect sizing selections
  • shipping delays caused by carriers
  • delays related to high order volume or preorder processing

Please review all product details and sizing information before purchasing.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Email us at:
📧 prettyprofits305@gmail.com

Please include:

  • your order number
  • clear photos of the item
  • photos of the packaging

Once reviewed, we may offer:

  • a replacement
  • store credit
  • or a refund if approved

Order Cancellations

Orders cannot be canceled once they have been placed because processing begins quickly after checkout.

Shipping Delays

While we do our best to provide accurate delivery estimates, shipping delays may occasionally occur due to:

  • carrier delays
  • weather conditions
  • customs
  • high demand

These delays are outside of our control and are not eligible for refunds.

Lost or Stolen Packages

Pretty Profits is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

Please ensure your shipping address is entered correctly before placing your order.

Thank you for shopping with Pretty Profits 💕